Turbo Laundry Terms of Service

Effective Date: 6/1/2021

Introduction

This software is for your personal use and shall not be used for commercial endeavors, unless otherwise endorsed or approved by Turbo Laundry (“Turbo Laundry”) or one of its licensees (each a “Licensee” and together “Licensees”). Turbo Laundry and its Licensees have adopted this Terms of Use Agreement (“Agreement”) to notify you of your rights and duties while using this software application and any related websites (“Websites”) (the software application and “Websites” may be referred to herein collectively as the “App”).
THIS AGREEMENT IS A LEGALLY BINDING CONTRACT AND YOU HAVE A DUTY TO READ THIS AGREEMENT BEFORE USING THE APP. THROUGH YOUR USE OF THE APP, YOU MANIFEST YOUR ASSENT TO THE TERMS AND CONDITIONS CONTAINED WITHIN THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MUST IMMEDIATELY CEASE YOUR USE OF THE APP. Turbo Laundry RESERVES THE RIGHT TO MODIFY, AMEND, REPLACE, SUSPEND, OR TERMINATE THIS AGREEMENT AT ANY TIME AND WITHIN ITS SOLE DISCRETION.
In the event Turbo Laundry modifies, amends, or replaces this Agreement, the Effective Date, located at the top of this page, will change. Your use of the App after a change in the Effective Date constitutes your acceptance of any modification, amendment, or replacement.

1. Warranties
You warrant that you are of sound mind and competent to agree to the terms of this Agreement and your use of the App does not violate any law, regulation, ordinance, statute, or treaty that is applicable to individuals or other entities located in the jurisdiction in which you live or conduct business. You further warrant that you are not prohibited from entering into this Agreement by the terms of any pre-existing agreement. If you are accessing or using the App on behalf of a governmental organization, non-governmental organization, or business Turbo Laundry, you warrant that you are an authorized agent of said organization or Turbo Laundry and that you have the authority to bind said organization or Turbo Laundry to the terms of this Agreement.

2. Privacy Policy
Turbo Laundry hereby incorporates its Privacy Policy by reference as if fully restated herein.

3. Ownership of Content and Intellectual Property
Turbo Laundry is the owner of all rights in, and to, the App and its associated content, including, but not limited to, copyright rights, trademark rights, patent rights, rights of publicity and privacy, trade secret rights, and any other property or proprietary rights. The App is subject to copyright and other intellectual property rights under the laws of the United States, foreign states, as well as international treaties, and Turbo Laundry provides you with the right to use the App on a limited basis. You are expressly prohibited from using the App for any purposes not stated in this Agreement.

Turbo Laundry hereby provides you with a limited, non-exclusive, non-assignable, non-sublicensable, revocable license to use the App for its customary and intended purposes. Use of the App for a purpose outside of its customary and intended purposes or in violation of the terms of this Agreement will result in the immediate termination of this license. This license is revocable at any time, and any rights not expressly granted herein are reserved to Turbo Laundry.

You are expressly prohibited from reproducing, preparing derivative works of, distributing, performing publicly, displaying publicly, scraping, framing, hacking, reverse engineering, crawling, or aggregating the App, whether in whole or in part, without the prior written consent of Turbo Laundry. This prohibition on crawling or aggregating does not apply to search engines that appropriately comply with Turbo Laundrys’ robots.txt file.

4. Registered Accounts
In order to obtain access to additional features or areas of the Website, or to purchase the Turbo Laundry you may be required to register an account (“Account”). You may only use your Account and you are expressly prohibited from providing additional parties with access to your Account. You agree that, in registering an Account, you will provide Turbo Laundry with accurate, compete, relevant, and current information. You are solely responsible for maintaining the security and confidentiality of your username and password and for any access to your Account, whether authorized or unauthorized. In the event your Account is accessed without your authorization, you agree to immediately provide notice to Turbo Laundry. By creating an Account, you agree that Turbo Laundry may contact you by any available means, including, but not limited to, by email and/or text.
Turbo Laundry reserves the right to accept, reject, modify, suspend, or delete any Account at any time within its sole and absolute discretion.
By agreeing to these Terms of Use, User agrees to allow Turbo Laundry to market new products and services to registered accounts.

5. Acceptable Use of App and Licenses
Users warrant that any content uploaded or transmitted through Turbo Laundry is owned by the user or such user has the appropriate rights to use the content in such a manner. The copyright of all content uploaded by users is retained by the users. Users warrant that any use of the App or transmission of content via the App will neither: (1) violate any term or condition of this Agreement; (2) violate the rights of third parties, including rights of privacy or publicity or intellectual property rights; nor (3) violate any law, statute, regulation, ordinance, or treaty, whether local, state, provincial, national, or international. By uploading or transmitting information using the App, Users expressly waive their rights to publicity and privacy with respect to the content.

6. Copyright Policy
You acknowledge and agree that the Website is an interactive computer service as those terms are defined under Section 230 of the Communications Decency Act. Turbo Laundry will not be considered a speaker or publisher of any information provided by a third party using the App, regardless of whether Company chooses to remove, suspend, change, or amend such information.
The App is protected by copyright and such rights are owned by Turbo Laundry. Although Turbo Laundry does not plan to host user-generated content, in the event that any user of the App uploads or posts information to a public or semi-public area of the App should such functionality become available, Turbo Laundry will expeditiously respond to all duly issued notifications of copyright infringement that are sent to Turbo Laundrys’ designated copyright agent pursuant to 17 U.S.C. § 512.
All notices of copyright infringement must contain the following:
1. The physical or electronic signature of a person authorized to act on behalf of the copyright owner;
2. Specific identification of the copyrighted works alleged to have been infringed;
3. The location of the copyrighted works on the Website;
4. The contact information of the notifying person(s) or Turbo Laundry, such as an address, telephone number, fax number, or email address;
5. A statement that the notifying person(s) or Turbo Laundry has a good faith belief that the use of the allegedly infringing content is not authorized by the copyright owner, its agent, or the law; and
6. A statement, under penalty of perjury, that the information in the notification is accurate and that the notifying person(s) or Turbo Laundry is authorized to act on behalf of the copyright owner.
Upon receipt of a notice of infringement, Turbo Laundry will undertake reasonable steps to contact the poster of the allegedly infringing content so that the poster may issue a counter-notification. All counter-notifications must contain the following:
7. Identification of the specific materials that have been removed from the Website;
8. The contact information of the notifying person(s) or Turbo Laundry, such as an address, telephone, fax number, or email address;
9. A statement, under penalty of perjury, that the notifying person(s) or Turbo Laundry has a good faith belief that the content was removed as a result of mistake or misidentification;
10. A statement that the notifying person(s) or Turbo Laundry has consent to the jurisdiction of the federal district court in which the notifying person(s) or turbo Laundry address is located or, if outside of the United States, that the notifying person(s) or Turbo Laundry has consent to the jurisdiction of the federal courts where your service provider is located;
11. A statement that the notifying person(s) or Turbo Laundry will accept service of process from the notified party; and
12. The notifying person’s(s) or Turbo Laundry physical or electronic signature.
All notices of infringement and counter-notifications may be sent to: hello@turbo-laundry.com.

7. Indemnification
Users agree to hold harmless, defend, and indemnify Turbo Laundry from and against any and all claims, demands, judgments, liabilities, costs, and fees, including attorneys’ fees, arising out of or related to: (1) the creation or use of an Account; (2) the uploading or transmitting of User-generated content; (3) the violation of any term or condition of this Agreement; (4) the violation of the rights of third parties, including rights of privacy or publicity or intellectual property rights; and (5) the violation of any law, statute, regulation, ordinance, or treaty, whether local, state, provincial, national, or international. Users’ obligation to defend Turbo Laundry will not provide Users with the ability or right to control Turbo Laundry’s defense, and Turbo Laundry reserves the right to control its defense, including, but not limited to, the choice to litigate or settle and the choice of counsel in its sole discretion.

8. Control of Operations
Turbo Laundry reserves the right to accept, reject, modify, suspend, or delete any User or User-generated content at any time and within its sole and absolute discretion. Turbo Laundry reserves the right to modify or discontinue the App or any of its associated services at any time, without notice, and in its sole and absolute discretion.

9. Turbo Laundry as Service Provider
You understand and agree that Turbo Laundry provides an App service and takes no responsibility and cannot be held liable or responsible for any communication or conduct entered into by or between users of the App, whether through Accounts or otherwise. Turbo Laundry makes no representations or warranties as to the truth or falsity of the description of any user’s communication or representations, the legality, quality, or safety of the services offered through the Website or by a user, or the qualifications associated with any Account, Product, or service, including, but not limited to, warranties of title or non-infringement.
Although Turbo Laundry undertakes commercially reasonable efforts to verify the id Turbo Laundry of its Account owners, and users, you understand and agree that Turbo Laundry cannot be held liable or responsible for any claims, demands, liabilities, damages, awards, judgment, costs, or attorney’s fees arising out of or related to any user’s, Account owner’s, or third party’s failure to: (1) truthfully or accurately disclose their id Turbo Laundry or their qualities or qualifications of any product, or services, offered by them; (2) comply with any applicable law, statute, regulation, ordinance, or treaty, whether local, state, national, or international.
You acknowledge and agree that Turbo Laundry is an interactive computer service provider under Section 230 of the Communications Decency Act. Though Turbo Laundry may edit, remove, or control the content displayed through the Website, you agree that Turbo Laundry will not be considered an information content provider and will not be held liable for the republication or tortious content created by third parties, whether through the App or otherwise.

10. Acceptable Uses
You agree that you will not use the App to violate any law, statute, ordinance, regulation, or treaty, to violate the rights of third parties, or for a use outside of the customary and intended purposes of the App.
Specifically, you are prohibited from:
1. Transmitting unsolicited commercial email messages through the App or to users of the App;
2. Imposing a disproportionate load on the App or its server infrastructure or otherwise attempting to interfere with the operation of the App;
3. Circumventing Turbo Laundrys’ technological or security protection mechanisms;
4. Using a robot, spider, scraper, or other automated technology to access the App;
5. Attempting to gain access to the private data or personal information of a user of the App or a third party;
6. Posting or transmitting content intended to collect personal or personally identifiable information from users of the App or third parties;
7. Harassing a user of the App;
8. Harassing a third party through your use of the App;
9. Posting or transmitting content that threatens or encourages bodily harm or the destruction of property;
10. Posting or transmitting content that infringes upon the intellectual property rights of other users of the App or third parties;
11. Posting or transmitting content that constitutes fraud, an unwanted commercial solicitation, a phishing scam, a pyramid scheme, or a chain letter;
12. Posting or transmitting any content in violation of 18 U.S.C. § 2257.

11. Payment
TURBO LAUNDRY is a sales platform marketing laundry services, specifically wash and fold services. Users put in an order, which is paid by credit card or other a related financial instrument transmitted to TURBO LAUNDRY or one of its Licensees, which then either picks up the laundry from the User or collects laundry deposited by the User at a set physical address. Receipts will be generated by the site and sent to Users of the App.
All payments for services, products, information, or otherwise, offered through the App are non-refundable. You hereby authorize TURBO LAUNDRY ‘s payment processing agent to charge your credit card (or other approved payment facility) in accordance with TURBO LAUNDRY ‘s billing policy, which shall be displayed on the App. You further agree to pay all fees and charges on time, and TURBO LAUNDRY may terminate or disable your access to the App or your Account if you fail to pay any amount owing to TURBO LAUNDRY when due. You agree that you will pay all costs of collection, including legal fees, incurred by TURBO LAUNDRY . In accordance with TURBO LAUNDRY ‘s billing policy, TURBO LAUNDRY may require a membership period of a certain length with payments automatically deducted from Users’ accounts or as otherwise agreed to by Users.
You agree to pay all applicable taxes or charges imposed by any governmental TURBO LAUNDRY anywhere in the world in connection with your use of the App. All costs and fees are quoted and payable in United States Dollars, and You acknowledge and agree that TURBO LAUNDRY is not responsible for any foreign transaction fees or other fees charged to you by your financial institution or TURBO LAUNDRYs’ payment processor. You agree that you will not initiate any chargebacks to TURBO LAUNDRY unless otherwise authorized by TURBO LAUNDRY in writing. You understand and agree that you will be responsible and required to pay for any costs associated with any chargebacks that you have initiated against TURBO LAUNDRY.
In the event you dispute the amount or validity of any payments made under this Agreement, you must notify TURBO LAUNDRY within ten (10) days of any such dispute. You understand that your failure to notify TURBO LAUNDRY of any dispute within ten (10) days will constitute your express waiver of any claims related to the disputed payment.

12. Third Party Links
You acknowledge and agree that the App may contain links to third-party websites that are not owned or controlled by TURBO LAUNDRY. TURBO LAUNDRY will not be held liable or responsible for the content of third-party websites, and you are advised to review the terms of use agreements and privacy policies of those websites.

13. Term and Termination
This Agreement will remain in full force and effect until terminated under the terms of this Agreement. You may terminate your subscription by notifying TURBO LAUNDRY at hello@turbo-laundry.com in a signed writing stating your intent to terminate. TURBO LAUNDRY may terminate this Agreement without liability at any time, without notice, and for any reason, including but not limited to a violation of a term or condition of this Agreement.

14. Disclaimer of Warranties
TURBO LAUNDRY PROVIDES THE APP ON AN “AS-IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHATABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, TITLE, ACCURACY, OR NON-INFRINGMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE LOCATED IN SUCH A JURISDICTION, YOU ARE ADVISED TO CONSULT WITH AN ATTORNEY TO UNDERSTAND YOUR RIGHTS UNDER THE LAW. ANY WARRANTY PROVIDED IN CONNECTION WITH THE USE OF THE DEVICE MARKETED HEREUNDER AS THE TURBO LAUNDRY SHALL NOT IMPUTE ANY OR AFFECT THIS DISCLAIMER.

15. Limitation of Liability
TURBO LAUNDRY WILL NOT BE HELD LIABLE TO YOU OR ANY OTHER PERSON FOR ANY CLAIMS, DAMAGES, JUDGMENTS, LIABILITIES, COSTS, CHARGES, OR FEES, INCLUDING ATTORNEYS’ FEES, WHETHER IN TORT, CONTRACT, PERSONAL INJURY, OR STRICT LIABILITY, INCLUDING, BUT NOT LIMITED TO, INDIRECT DAMAGES, CONSEQUENTIAL DAMAGES, EXEMPLARY DAMAGES, INCIDENTAL DAMAGES, STATUTORY DAMAGES, SPECIAL DAMAGES, OR PUNITIVE DAMAGES, EVEN IF TURBO LAUNDRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TURBO LAUNDRY WILL NOT BE HELD LIABLE OR RESPONSIBLE FOR ANY CONTENT POSTED ON THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, THE CONTENT OF PROJECTS, PRODUCTS, OR REWARDS. TURBO LAUNDRY IS A SERVICE PROVIDER AND DOES NOT ASSUME RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DESTRUCTION OF IDTURBO LAUNDRY, UNAUTHORIZED ACCESS TO AN ACCOUNT, OR ALTERATION THEREOF. TURBO LAUNDRY RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT ANY TIME AND WITHOUT LIABILITY.

16. Indemnification
You agree to hold harmless, indemnify, and defend TURBO LAUNDRY, its officers, employees, agents, successors, and assigns, from and against any and all claims, demands, losses, damages, rights, and actions of any kind, including, but not limited to, property damage, infringement, personal injury, and death, that either directly or indirectly arise out of or are related to your use of the App, your registration or use of an Account, your uploading or transmitting of User-Generated Content, your violation of any term or condition of this Agreement, your violation of any applicable law, statute, ordinance, regulation, or treaty, whether local, state, national, or international, or your violation of the rights of a third party.
Your obligation to defend TURBO LAUNDRY under the terms of this Agreement will not provide you with the right to control TURBO LAUNDRY’s defense, and TURBO LAUNDRY reserves the right to control its defense and choose its counsel regardless of your contractual requirement to defend TURBO LAUNDRY.

17. Assignment
You acknowledge and agree that you are prohibited from assigning your rights and obligations under this Agreement. TURBO LAUNDRY may assign its rights and obligations under this Agreement at any time, including but not limited to in a sale of the App.

18. Choice of Laws
This Agreement shall be governed in all respects by the laws of the State of Texas. You agree that any claim or dispute you may have against TURBO LAUNDRY must be resolved by a court located in Tarrant County, Texas. You agree to submit to the personal jurisdiction of the courts located within Tarrant County, Texas for the purpose of litigating all such claims or disputes.

19. Severability
If any provision of this Agreement is found to be invalid or unenforceable for any reason whatsoever, the remaining provisions will remain valid and unimpaired and will continue in full force and effect.

20. Integration
This Agreement, and its incorporated Privacy and Copyright policies, constitutes the entire agreement between the parties with respect to the use of the App and its associated services. There are no further understandings, agreements, or representations with respect to the subject matter of this Agreement. You acknowledge and agree that any additional provisions that may appear in any communication from you will not bind TURBO LAUNDRY.

21. Waiver
You understand and agree that no term or provision of this Agreement will be deemed to have been waived and no breach will be deemed to have been consented to unless said waiver or consent is in writing and signed by the party to be charged.

22. Limitation on Actions
TURBO LAUNDRY AND YOU BOTH AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE APP MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. FAILURE TO ASSERT SAID CAUSE OF ACTION WITHIN ONE YEAR WILL PERMANENTLY BAR ANY AND ALL RELIEF.

23. Reservation of Rights
All rights not expressly granted herein are reserved to TURBO LAUNDRY.

24. Damaged Items.

Taking care of your garments is our number one priority. We strive to provide exceptional service, and while we are very cautious to treat all garments with care, there’s an inherent risk in cleaning, including the potential for clothing and other items to be damaged or misplaced. Turbo Laundry will do its best to avoid situations of this nature. However, in the rare event that something is damaged, customers must provide notice to Turbo Laundry within 4 days of delivery. Notice can be provided through one of the following support channels: email at hello@turbo-laundry.com, call at 817-541-7441 or online at www.turbo-laundry.com. Damaged items shall be collected for evaluation to determine whether the damages were a result of regular wear and tear, such as shrinkage from repeat laundering, color bleeding or fading, small holes or tears, thinning of fabric, etc. Whenever possible, we will attempt to restore garments to good condition. For any items deemed damaged, in the event that the items cannot be restored, Turbo Laundry may reimburse up to the full value of that item. Items of value greater than $150 will be evaluated for depreciation using the International Fair Claims Guide for Consumer Textiles Products. In any event, Turbo Laundry’s aggregate liability shall not exceed an amount of $1,000 USD.

Turbo Laundry is not liable for damages that result from using the wrong Turbo Laundry branded garment bag, such as dry cleaning items placed in a green Wash, Dry, Fold bag. Furthermore, Turbo Laundry is not liable for damages caused by items left in pockets, such as chapstick, crayons, lipstick, makeup, pens, markers etc. Please make sure to check your pockets and remove any personal items in advance of your cleaning.

25. Lost Items.
In the rare event that something is lost, customers must provide notice to Turbo Laundry within 4 days of delivery. Notice can be provided through one of the following support channels: email at hello@turbo-laundry.com, call at 817-541-7441 or online at www.turbo-laundry.com. Items are considered lost 10 days after the claim has been made. Any item deemed lost in Turbo Laundry’s care may be reimbursed up to the full value of that item. Items of value greater than $150 will be evaluated for depreciation using the International Fair Claims Guide for Consumer Textiles Products. A receipt or proof of purchase is required. In any event, Turbo Laundry’s aggregate liability shall not exceed an amount of $1,000 USD.

Turbo Laundry shall not take responsibility for any loose items lost when submitted in a Turbo Laundry bag, such as watches, jewelry, or cufflinks. Additionally, Turbo Laundry is not liable for items misplaced before pickup or after delivery.

26. Delivery.
We hope to provide a convenient service to all our customers, and we will do our best to adhere to special pickup and delivery instructions. Customers can leave orders outside residences or with a doorman, provided the customer gives written consent. Turbo Laundry is not liable for items that are misplaced or damaged before pickup or after delivery has been made. It is the customer’s sole responsibility to ensure the safety of items before pickup and after delivery has been made. Turbo Laundry will provide written notice of pickup and delivery completion via SMS or email notification, based on the customer’s preference settings in their account.

27. Inventory.
At any time, Turbo Laundry may at its discretion keep records of your garments and retain, store, display or reproduce such records which may include images or photographs and associate such records with your name or other profile information for commercially reasonable periods for archival, inventory purposes, quality control, loss prevention, and or data collection.

Turbo Laundry reserves the right to donate clothing that is left at the laundromat for more than 60 days with or without payment. It is the customer’s responsibility to pay for their items if doing a pickup & delivery before any items will be delivered back to them. It is the customer’s responsibility to pay and come pick up their items if they are doing a drop off.